Terms & Conditions of Sale

1.1 These Terms and Conditions of Sale ("Terms") apply to all vehicle sales concluded by Autoydin (Business ID: 3595766-2), registered in Vaasa, Finland ("Autoydin", “I”, "we", "us") with consumers ("you", "the buyer") in Finland.

1.2 These Terms apply to sales concluded: (a) on our website autoydin.fi; (b) via WhatsApp or other electronic communication where the contract is concluded without both parties being present; (c) in person at our premises. Where a sale qualifies as "distance selling" under the Finnish Consumer Protection Act Chapter 6, the additional rights set out in these Terms apply.

1.3 These Terms are governed by Finnish law. Where a term conflicts with a mandatory provision of the Finnish Consumer Protection Act (kuluttajansuojalaki 38/1978, as amended), the statutory provision prevails.

2.1 All vehicle prices are stated in euros (€) and represent the total price payable by the consumer, inclusive of all applicable taxes. Where Autoydin applies the VAT margin scheme for used goods (voittomarginaalijärjestelmä – käytetyt tavarat) in accordance with the Finnish Value Added Tax Act (§79a), VAT is included within the selling price but is not shown as a separate line item on the invoice. The buyer has no right to deduct the VAT component. No further taxes or charges are added to the displayed price, other than delivery costs stated separately before purchase.

2.2 Delivery charges, if applicable, are stated separately before the contract is concluded. Where delivery cost cannot be calculated in advance, this will be communicated to you before contract formation.

2.3 Prices are valid until the vehicle is sold. We reserve the right to correct obvious pricing errors (e.g., typographical mistakes). If a pricing error affects a contract already concluded, we will contact you and offer the option to proceed at the correct price or cancel with a full refund.

3.1 A binding contract of sale is formed when both parties have agreed on the vehicle, the price, and the terms, and Autoydin has sent a written order confirmation to the buyer by email.

3.2 A reservation fee of €200 may be taken to hold a vehicle. This fee is deducted from the purchase price on completion. If the buyer cancels within the 14-day statutory withdrawal period, the reservation fee is refunded in full. If the buyer cancels outside the withdrawal period for reasons not attributable to Autoydin, the reservation fee may be retained as compensation for the vehicle being withheld from sale.

3.3 For distance sales, we will provide written confirmation of the contract (including a copy of these Terms and the model withdrawal form) by email within 24 hours of contract formation.

4.1 Full payment is due before or at the time of vehicle handover, unless a written deferred payment agreement has been signed.

4.2 Accepted payment method: bank transfer (IBAN) only. Payment must be made from a bank account held in the buyer's own name. If payment is made from a third-party account (for example a jointly held account or a family member's account), this must be agreed and documented in writing before payment is made, and the account holder's identity must be confirmed. Cash is not accepted under any circumstances. Autoydin reserves the right to delay vehicle handover until cleared funds are confirmed and received in full.

4.3 Risk in the vehicle passes to the buyer upon physical handover, evidenced by the signed handover document.

5.1 Each vehicle listed by Autoydin has been independently inspected. The inspection report is made available in the vehicle listing and will be provided to you before contract formation on request.

5.2 All known defects, faults, or limitations of the vehicle are disclosed in the listing and/or condition report. These are factored into the price. Autoydin does not knowingly sell vehicles with undisclosed defects.

5.3 A used vehicle is not a new vehicle. Normal wear and tear consistent with the vehicle's age and mileage does not constitute a "defect" under Finnish consumer law. Items that constitute normal wear include: tyre wear consistent with listed mileage, cosmetic surface marks consistent with the vehicle's age, gradual deterioration of consumable parts.

5.4 The buyer is encouraged to review the condition report in full before purchase, and to request a WhatsApp video presentation to examine the vehicle. If you wish to conduct an independent inspection before purchase, please contact us to arrange access.

6.1 Autoydin is liable for defects in the vehicle that existed at the time of handover, in accordance with the Finnish Consumer Protection Act.

6.2 Under Finnish law, a defect that appears within 6 months of handover is presumed to have existed at the time of handover unless Autoydin demonstrates otherwise, or unless the presumption is incompatible with the nature of the goods or the defect.

6.3 A "defect" for these purposes is a fault that causes the vehicle to deviate from what a buyer could reasonably expect based on: (a) information provided by Autoydin; (b) the age and mileage of the vehicle; (c) the vehicle's price.

6.4 If a defect is identified, the buyer must notify Autoydin in writing before arranging any repairs. Autoydin has the primary right to inspect and remedy the defect. If repairs are carried out without Autoydin's consent and without reasonable justification, the right to reimbursement may be affected.

6.5 Autoydin's liability for defects is not time-limited to 6 months. After the 6-month presumption period, the buyer may still claim for defects but must demonstrate that the defect existed at the time of handover.

7.1 If a defect is confirmed, the remedies available are, in order of priority:

• (a) REPAIR: Autoydin will repair the defect at no cost to the buyer within a reasonable time.
• (b) REPLACEMENT: If repair is not possible or would cause disproportionate inconvenience, a replacement vehicle of equivalent specification will be offered where available.
• (c) PRICE REDUCTION: A reduction in the purchase price proportionate to the defect.
• (d) CONTRACT CANCELLATION: If the defect is material and cannot otherwise be remedied, the buyer may cancel the purchase and receive a full refund minus a reasonable deduction for use of the vehicle (calculated at approximately €0.10/km driven, as established by Finnish Consumer Disputes Board practice).

8.1 For vehicles purchased through distance selling, you have the right to withdraw from the contract within 14 days of taking physical possession of the vehicle, without giving any reason.

8.2 To exercise this right, you must notify us using the withdrawal form available at autoydin.fi/withdrawal or by email to returns@autoydin.fi before the 14-day period expires.

8.3 If we deliver the vehicle to your home, we will collect it at our expense within 14 days of receiving your withdrawal notice.

8.4 We will refund the full purchase price within 14 days of receiving either your withdrawal notice (if we have the vehicle back) or evidence that you have sent the vehicle back.

8.5 You may drive the vehicle for inspection purposes only during the withdrawal period. As a guideline, up to approximately 100 km is considered reasonable inspection use. Driving beyond this may result in a depreciation deduction from your refund, calculated at market rate per km. Normal cleaning is never grounds for any deduction.

8.6 If we did not inform you of your withdrawal rights before the contract was concluded, the withdrawal period is extended to 12 months from the original 14-day deadline.

9.1 An extended warranty is a voluntary additional protection. It does not replace or reduce your statutory rights under the Finnish Consumer Protection Act.

9.2 If you purchase an extended warranty, the terms are provided by [Partner Name] and are subject to their separate terms and conditions. These will be provided to you in writing before purchase.

9.3 In the event of a conflict between the extended warranty terms and your statutory rights, your statutory rights prevail.

10.1 If you have a complaint, please contact us first:

• Email: complaints@autoydin.fi
• Post: Autoydin, Gerbyntie 16, 65230 Vaasa, Finland

We aim to respond to all complaints within 5 business days.

10.2 If we cannot resolve your complaint, you have the right to refer the matter to:

• Finnish Consumer Advisory Services (kuluttajaneuvonta): kkv.fi
• Consumer Disputes Board (Kuluttajariitalautakunta): kuluttajariita.fi — free of charge, no lawyer needed

10.3 These Terms do not affect your right to bring court proceedings.

11.1 These Terms are governed by the laws of Finland. Any dispute that cannot be resolved through the Consumer Disputes Board shall be submitted to the District Court of Vaasa (Vaasan käräjäoikeus) as the court of first instance, unless mandatory Finnish consumer law provides otherwise.

11.2 These Terms are available in Finnish (suomi) and English. In the event of any conflict between the Finnish and English versions, the Finnish version prevails.

11.3 The language of the contract is Finnish, unless the buyer requests English and we agree in writing.

12.1 These Terms were last updated: April 2026. Version: 1.0. They are available at autoydin.fi/terms.

12.2 The Terms applicable to a specific purchase are those in effect at the date the contract was concluded. Amendments do not apply retrospectively to completed sales.

12.3 Autoydin reserves the right to update these Terms to reflect changes in law or business practice. Where changes materially affect buyers' rights, notice will be given on the website.